Privacy Policy
At TEQ Property & Investment, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard the information you provide to us when accessing our website or engaging with our services.
Data Collection: At TEQ Property & Investment, we gather pertinent information like your name, contact details, and property preferences when you engage with us through website forms, newsletter subscriptions, or communication via email or phone. Additionally, we analyze non-personal data, including browsing behavior and IP address, to enhance website functionality and improve user experience.
Utilization of Information: Your provided data primarily serves to deliver requested services such as property listings, investment consultations, or property management. Furthermore, we use the information to personalize your experience, keep you informed with relevant updates and newsletters, and communicate regarding inquiries or transactions. Internally, we perform research and analysis to optimize our services according to your specific needs.
Data Security: Safeguarding your personal information is our priority. We implement industry-standard security measures to protect against unauthorized access, disclosure, alteration, or destruction. Our secure servers, encryption techniques, and regular data backups maintain the confidentiality and integrity of your data. However, we must note that no internet transmission or electronic storage is entirely immune to risks, and we cannot guarantee absolute security.
Confidentiality and Third-Party Involvement: Rest assured, we uphold strict confidentiality standards. Your data may be shared with trusted third-party service providers, such as property agents, legal advisors, or financial institutions, only on a need-to-know basis. We ensure these entities adhere to robust confidentiality and data protection guidelines. Importantly, we do not sell or rent your personal information to third parties for marketing purposes.
Legal Compliance: In certain situations, we may disclose your information if required by law or when necessary to comply with legal obligations, protect our rights or others' safety, investigate fraud, or enforce website policies.
External Links: Please note that our website may contain links to third-party websites with their own privacy policies. We hold no responsibility for the privacy practices or content of these external sites. We recommend reviewing the privacy policies of any third-party websites you visit.
Cookie Policy: Cookies and similar technologies enhance your browsing experience, facilitate website traffic analysis, and enable content customization based on your preferences. You have the option to accept or decline cookies through your browser settings, though disabling cookies may limit certain website features.
Updating Your Information: Your data control is important to us. You have the right to access, update, or delete your personal information held by us. For any changes or data removal requests, please contact us using the provided contact details.
By interacting with our services and navigating our website, you consent to the collection, utilization, and disclosure of your information as outlined in this Privacy Policy. We reserve the right to modify or update this policy at any time, and we recommend periodic reviews for any changes.
Your privacy and trust are of utmost importance to us, and we are committed to ensuring the security and confidentiality of your data. Should you have any questions or concerns regarding our Privacy Policy or data handling, please feel free to contact us. We value your privacy and remain dedicated to safeguarding your data.
Privacy Notice: At TEQ Property & Investment, your privacy is of utmost importance to us, and we are committed to maintaining transparency in our information practices. This Privacy Policy governs the collection, use, disclosure, and processing of personal information as described below. The policy is effective from January 1, 2023.
We, at TEQ Property & Investment, are dedicated to safeguarding your personal information and respecting your rights and choices related to this data.
This Privacy Policy applies to our websites ("Websites"), mobile applications ("Apps"), and other services, products, and technology solutions ("Services"). It also covers former, current, and prospective clients, brokers, independent agents, and customers, as well as individuals interacting with our Services or communicating with us.
Our collection of personal information is primarily voluntary, but certain mandatory data may be required to access specific Services or receive a complete response to your inquiry.
We may collect personal information directly from individuals, automatically through the use of our Services, or from third parties like social networks, payment processors, and data providers. Your consent may be required for certain data collection and usage, as mandated by law.
The purpose of our processing and legal bases for doing so vary, as outlined below and applicable under relevant laws:
Performance of a contract: We process personal information as necessary to fulfill our contractual obligations with you.
Compliance with laws: Personal information may be used for compliance with legal obligations and defense against legal claims, such as labor and employment law, data protection, tax, and corporate compliance laws.
Our legitimate interests: In furtherance of our business interests, we may process personal information for various purposes, including customer relationship management, marketing, advertising, fraud prevention, security, internal investigations, mergers, acquisitions, and reorganization.
With your consent: In certain cases, we rely on your consent to process your personal information.
Vital interests: We may process personal information to protect the vital interests of individuals.
We collect information directly from you when you provide contact details, complete forms, participate in surveys or contests, or engage with our Services. Additionally, we may obtain personal information from third parties, such as social media platforms, real estate professionals, and public databases.
This Privacy Policy does not cover our employees and non-employee workers, and additional privacy notices may apply to specific data collection and processing practices.
If you have any questions or concerns about our Privacy Policy or data handling, please don't hesitate to contact us. We value your privacy and strive to protect the security and confidentiality of your data.
Privacy Notice Effective Date: January 1, 2023
At TEQ Property & Investment, we value your privacy and are committed to maintaining transparency in our information practices. This Privacy Policy outlines how we collect, use, disclose, and process personal information, as well as the rights and choices individuals have concerning their data. Please note that this policy is provided in English to prevent any misinterpretations due to language translations.
SCOPE OF THIS PRIVACY POLICY
This Privacy Policy applies to our Websites, mobile applications (Apps), and other Services, as well as to former, current, and prospective clients, brokers, independent agents, and customers. It also encompasses other individuals who use our Services, interact with us, or communicate with us related to our business. Our goal is to provide an overview of our overall privacy and data protection practices.
Please be aware that this Privacy Policy does not extend to our employees and non-employee workers. Additionally, certain data collection and processing practices may be governed by different or additional privacy notices, which will control in case of any conflicts with this Privacy Policy.
OUR COLLECTION OF PERSONAL INFORMATION
While most of the personal information we collect is on a voluntary basis, certain mandatory data may be required to access specific Services or receive a complete response to your inquiry.
We may collect personal information directly from individuals, automatically through the use of our Services, or from third parties, including social networks, platform providers, payment processors, data providers, and operators of certain third-party services that we use. In certain cases, we may ask for your consent or provide you with certain choices prior to collecting or using specific personal information, as required by law.
Information collected directly:
When you create an account, provide contact information, or submit other personal details to us. When you complete forms through our Services, such as "Contact Us" or "More Information" forms. When you participate in surveys, contests, submit orders or requests, register for or use our Services, or otherwise communicate with us. Real estate-related information you submit or provide, such as real estate searches, preferences, buying or selling plans, financing details, and other information relevant to the purchase or sale of real estate.
Information collected from third parties:
Personal information we may receive from third-party sources, including public databases, joint marketing partners, social media platforms (such as from friends or connections), brokers, affiliated agents, and other real estate professionals and third parties.
PURPOSES AND LEGAL BASIS FOR OUR PROCESSING
Our collection, use, disclosure, and other processing of personal information are guided by various legal bases, as mandated by certain laws such as the GDPR, UK and Brazil data protection law, and similar legislation. These legal bases include:
Performance of a contract: We process personal information necessary to fulfill our contractual obligations with you.
Compliance with laws: We may use personal information to comply with legal obligations and defend against legal claims related to labor and employment law, data protection, tax, and corporate compliance laws.
Our legitimate interests: In furtherance of our business interests, we may process personal information for various purposes, including customer relationship management, marketing, advertising, fraud prevention, security, internal investigations, mergers, acquisitions, and reorganization.
With your consent: In certain cases, we may rely on your consent to process your personal information. Vital interests: We may process personal information to protect the vital interests of individuals.
PURPOSES OF PROCESSING
We collect, use, disclose, and otherwise process personal information for various purposes, including:
Providing support and services: To facilitate communications among you, real estate professionals, and our affiliates; to respond to your inquiries and fulfill your requests; to provide products and services you request; to operate our Services and improve their functionality; and for other customer service and support purposes.
Analyzing and improving our business: To better understand how users access and use our Services; to evaluate and improve our Services and business operations; to develop new features, offerings, and services; and for research and analytical purposes.
Personalizing content and experiences: To provide or recommend features, content, social connections, and referrals; to tailor content sent or displayed on our Services; to offer location customization and personalized assistance; and to personalize your overall experience.
Advertising, marketing, and promotional purposes: To reach you with relevant ads and assess the effectiveness of our ad campaigns; to send newsletters, offers, or other information we believe may interest you; to contact you about our Services or related information; and to administer promotions and contests.
Securing and protecting our business: To protect and secure our business operations, assets, Services, network, information, and technology resources; to investigate, prevent, detect, and take action regarding fraud, unauthorized access, potential threats, or other unauthorized activities.
Defending our legal rights: To manage and respond to legal disputes and claims, and to establish, defend, or protect our rights or interests, including in the context of litigation with third parties.
Planning and facilitating business transactions: To support actual or contemplated mergers, sales, transfers of assets, acquisitions, financing, bankruptcy, restructuring of all or part of our business, or similar events.
Auditing, reporting, corporate governance, and internal operations: To comply with financial, tax, and accounting audits; to assess our operations, privacy, security, and financial controls; to fulfill our risk and compliance obligations; and for general business, accounting, record keeping, and legal functions.
Complying with legal obligations: To adhere to the law, our legal obligations, and legal processes, such as warrants, subpoenas, court orders, and regulatory or law enforcement requests.
DISCLOSURE OF PERSONAL INFORMATION
We may disclose the personal information we collect to third parties as reasonably necessary for the purposes outlined above and as directed or consented to by you. These may include:
Service providers: Third-party service providers who perform services for us, such as hosting providers, auditors, advisors, consultants, and customer service and support providers.
Subsidiaries and affiliates: We may share your personal information with our subsidiary and affiliated companies, who process your data in line with this Privacy Policy, and may share relevant news, information, and offers with you (where required by law, we will seek your consent for such sharing).
Third parties: To provide you with Services, respond to your requests, and share information as per your consent, including independent real estate professionals, owners, and operators of real estate brokerage companies.
Public disclosures: If you submit content to public parts of our Services, such as comments, social media posts, or other features viewable by the public or registered users.
Third-party integrations: To share information with apps or websites that integrate with our Services, or with other Services we integrate with, as per your consent.
Business transfers: In case of any actual or contemplated mergers, sales, transfers of assets, acquisitions, financing, bankruptcy, restructuring of all or part of our business, or similar events, we may share information with parties involved in these transactions.
Legally required: When required by law or legal process, such as to law enforcement, courts, or other entities, or in response to a subpoena or court order.
Protecting our rights: When necessary respond to claims against us, comply with legal processes, enforce our agreements and terms, prevent fraud and risk, conduct investigations, and protect the rights, property, or safety of us, our clients and customers, or others.
Aggregate and Non-identifiable Data
We may use aggregate, anonymous, and other non-identifiable data for quality control, analytics, research, development, and other purposes. De-identified data, which is no longer reasonably linked to an identified or identifiable natural person, household, or personal or household device, may also be used and disclosed, provided it adheres to applicable privacy laws.
COOKIES, TRACKING, AND ANALYTICS
Our Services may use cookies, pixel tags, plugins, and other similar tools to gather device, usage, and browsing information. These automated devices and applications, operated by us or third parties, help track user actions, measure the success of marketing campaigns, analyze usage patterns, and improve our Services.
You can control the way cookies are used by adjusting your browser settings. If you disable certain cookies, please note that this may affect the functionality of our Services. Our Websites do not respond to browser "do-not-track" requests or other browser privacy signals.
Pixel tags, log files, and third-party analytics tools are also used to collect and analyze information about the use of our Websites.
At TEQ Property & Investment, your privacy is a priority. We are committed to protecting your personal information and providing you with transparency about our data practices. If you have any questions or concerns about our Privacy Policy or data handling, please contact us. Thank you for trusting us with your information, and we look forward to serving you with the highest level of privacy and respect for your choices.